Nithrox - Degraded Management API performance affecting payments and Supabase Studio – Incident details

All regions continue to report healthy Management API performance and platform stability.

We have resolved the degraded performance affecting our Management API in the impacted regions. All systems are now fully operational.

All payment features have been re-enabled. Customers should no longer experience failed payments or failed project creations.

We are continuing to monitor the system closely and will provide a final update once we have confirmed full stability.

We are currently experiencing degraded performance with our Management API in the following regions: ca-central-1, sa-east-1, us-east-1, and us-east-2.

Customers may experience failed payments, failed project creations, and degraded performance in Supabase Studio.

As a precautionary measure, we have temporarily disabled the following features while we investigate:

• Top up Credits
• Update Billing Information
• Redeem Credits

To reduce impact, we have redirected traffic to healthy regions. Our team continues to actively investigate and work toward a full resolution.